Exchanges & Returns

Here at Expert Extensions we are committed to providing an excellent customer service leaving no stone unturned when it comes to customer experience. Below we have listed our commitments to our customers. Also, if you aren't entirely happy with your purchase, then you can exchange or return the product, however, this must be in its original state.




Always available

For any questions about our products or your purchases you can contact us at: (we will always reply to your email within 12 hours)


Fast and secure delivery

Orders are shipped on receipt of payment.

Delivery is within 2-4 business days.


Money-back guarantee

If you are not satisfied with your purchase within 20 days following receipt of your order, we will issue a refund after validation of your return.


Free exchange

If returned products comply with our conditions of return, we will quickly send you, and at no charge to you, the products you have requested. One exchange permitted for each order.


Secure transaction:

Encryption is used to guarantee that your credit card data cannot be accessed.


Refund / Exchange

If you are not fully satisfied with your order and you wish to exchange or refund products, they must be returned in their original condition unopened, with the returns form below, to the following address:




MR logistics

Expert Returns


John McLaren

1 Centurion way


G3 8NT


secured payment delivery payment methods worldwide deivery