OUR COMMITMENTS


Always available

For any questions about our products or your purchases you can contact us at:

contact@experthairextensions.co.uk (we will always answer your questions via email within 12 hours)


Fast and secure delivery

Orders are shipped on receipt of payment.

Delivery is within 24-48 hours


Money back guarantee

If you are not satisfied with your purchase within 14 days following receipt of your order, we will issue a refund after validation of your return.

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Free exchange

If returned products comply with our conditions of return, we will quickly send you, and at no charge to you, the products you have requested. One exchange permitted for each order.


Secure transaction:

Encryption is used to guarantee that your credit card data cannot be accessed.


Refund / Exchange

If you are not fully satisfied with your order and you wish to exchange or refund products they must be returned in their original condition unopened, with the returns form below (PDF), to the following address:



Emotek Ltd

Expert Returns.

UNITG0142

Paisley Self Storage

115 Abercorn Street

Abercorn Industrial Estate

Paisley

PA3 4AT

Refunds are made by bank transfer or Paypal according to the initial payment method within 14 days after return of the order.

For hygiene reasons natural hair products will not be accepted if it is suspected that they have been tried.

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